Privacy Policy

ApiOne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API platform, website at apione.store, and related services (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service. This policy applies to all users of the Service, including visitors, registered users, and API consumers.

We collect information you provide directly to us, including: Account Information: Name, email address, company name, and password when you create an account. Payment Information: Billing address and payment method details. Note: payment card details are processed and stored by Paddle, our Merchant of Record. ApiOne does not store full card numbers. API Usage Data: Records of API calls made, endpoints accessed, credits consumed, request payloads (where necessary for debugging), and response metadata. Communications: Any messages you send us via email, support tickets, or contact forms. We also collect information automatically when you use the Service: Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps. Device Information: Hardware model, operating system version, unique device identifiers. Cookies and Tracking: We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage patterns.

We use the information we collect to: • Provide, operate, and maintain the Service • Process transactions and send related information, including purchase confirmations and invoices (via Paddle) • Send technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze usage patterns to improve the Service • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Comply with legal obligations • Send marketing communications (you may opt out at any time) We do not sell, trade, or rent your personal information to third parties.

When you use the ApiOne API to enrich data, you may submit information about third parties (e.g., company names, email addresses, individual names). You are responsible for ensuring you have the appropriate legal basis to submit such data for processing. ApiOne processes this data solely to provide the requested API response. We do not use data submitted through API calls for any purpose other than fulfilling your request and improving model accuracy in an aggregated, anonymized manner. API request data is retained for up to 30 days for debugging and support purposes, after which it is deleted or anonymized.

We may share your information with: Service Providers: Third-party vendors who perform services on our behalf, including Paddle (payment processing), cloud infrastructure providers, analytics services, and email delivery services. These providers are contractually obligated to protect your data. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. With Your Consent: We may share your information for any other purpose with your explicit consent. We do not share your personal information with third parties for their own marketing purposes.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting [email protected]. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (e.g., transaction records for tax compliance).

We implement industry-standard security measures to protect your information, including: • TLS/HTTPS encryption for all data in transit • AES-256 encryption for sensitive data at rest • API key hashing — we never store your API key in plaintext • Regular security audits and penetration testing • Role-based access controls for internal systems No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information: Access: Request a copy of the personal information we hold about you. Correction: Request correction of inaccurate or incomplete information. Deletion: Request deletion of your personal information, subject to legal retention requirements. Portability: Request a machine-readable export of your data. Objection: Object to certain processing activities, including direct marketing. Restriction: Request restriction of processing in certain circumstances. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies to: • Maintain your login session • Remember your preferences • Analyze how the Service is used (via privacy-respecting analytics) • Prevent fraud and improve security You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service. We do not use third-party advertising cookies.

ApiOne operates globally. Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses approved by the European Commission where applicable.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date and, where appropriate, sending an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: [email protected] Website: www.apione.store For data protection inquiries from EU/EEA residents, you may also contact your local data protection authority.